At your first visit you will be asked to arrive 30-45 minutes ahead of your actual appointment. This will allow time to complete any necessary paperwork, obtain a urine specimen, and answer a history questionnaire that is needed prior to your examination. You will then be seen by a provider who will go over your history and perform an examination. Together you will come up with a plan to help reduce your pain.
Pain management does not always mean a narcotic prescription. Narcotics are just one tool out of many that can be used. Your plan of care will include other therapies such as injections, acupuncture, yoga or movement therapy, group visits, diet and exercise and consultations with other disciplines as needed. The purpose is to come together to make a plan of care with the goals of increasing your quality of life and improving your overall function. Pain management is a commitment on your part to be an active participant in your plan of care.
Patients should also be aware that anytime controlled substances (such as opioids) are involved in a treatment plan, the provider is going to request drug screenings and Patient Agreement forms regarding rules to adhere to for safe dosing—both are standards of care in the treatment of chronic pain.
Your first visit with your provider will last approx. 30 minutes. More tests may be ordered and additional records may be requested. Your follow up appointments usually last 15 minutes. You should arrive at these appointments 15 minutes ahead of your scheduled time, again to do any needed paperwork and to obtain a specimen if needed.
COVID 19 UPDATE
During this time of uncertainty, we are continuing to offer our patients the same quality of care. Your safety and the safety of our staff is of vital importance. We have instituted the following safeguards:
- Employee screening- employees are screened daily for any fever or signs and symptoms of the virus. If symptomatic. they are required to be tested and remain at home until results are obtained.
- Use of protective equipment – employees are required to wear face masks and gloves. Hand sanitizer and frequent hand washing is practiced. Pill counts are done by both the tech and the patient with the patient handling their own medication.
- Increased frequency of cleaning- each office has increased its already strict adherence to cleaning policies. Surfaces are wiped down between patients with EPA specified disinfectants.
- Social distancing- we have eliminated the use of waiting rooms in most of our clinics. Instead patients are asked to call the clinic when they arrive in the parking area. They will be checked into the clinic during this call. They are to remain in their car until they are called by clinic staff to come into the clinic. They will be met by staff, have their temperature taken, and escorted into a room. ALL PATIENTS ARE TO WEAR MASKS – NO EXCEPTIONS. Only the Patient will be seen by the provider at this time. No other family members will be permitted to be in the room with the patient.
- Information Updates- Leadership is constantly adjusting policies in order to comply with Federal and State Guidelines as they become available. In fact, we often exceed these guidelines and ask for your cooperation in complying with our own policies
- Day of your appointment- If you are experiencing a fever, fatigue, cough, body aches, shortness of breath and/or decreased ability to smell, you will not be seen. You will be given a prescription to tide you over to your next scheduled appointment and will be redirected to your primary care physician or the ER.